Our Terms

SMS Communications

By providing your mobile phone number and checking the SMS consent box on https://book.easybridge.ai during the booking process, you provide express written consent to receive transactional SMS messages from EasyBridge LLC, doing business as Northside Pet Wash (“we”).

Types of messages you will receive: - Booking confirmations - Access codes for the pet wash facility - Session start and session end notifications - Time-extension offers (with a payment link if you choose to extend) - Session completion notifications - Optional late-arrival reminders if you have not arrived 10 or more minutes after your scheduled start time

We will not send marketing or promotional content via SMS.

Frequency: You will typically receive 4–6 messages per booking. Frequency varies based on whether you accept extensions or arrive late.

Charges: Message and data rates may apply per your wireless carrierʼs plan. Northside Pet Wash does not charge separately for SMS.

Opting out: Reply STOP to any message to immediately opt out. You will receive one confirmation message, then no further SMS unless you opt in again on a subsequent booking.

Help: Reply HELP to any message for assistance, or contact (937) 468-5259.

Carrier disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Express consent: SMS opt-in is not a condition of any non-related purchase. You may book a pet wash session without checking the SMS consent box; however, our system delivers your access code via SMS, and without SMS consent we cannot deliver the access code needed to enter the facility